Apprentice Paralegal


Agile Working

REFERENCE: 06/22/11
CLOSING DATE: 7/20/2022 12:00:00 AM

Job Purpose:

As a Paralegal Apprentice, you will provide legal and administrative support to claims handlers to ensure that they are able to give the best possible service. You will experience a wide variety of legal practices by working alongside experienced solicitors, paralegals and managers. During the two year apprenticeship you will learn to assist with legal matters and gradually be exposed to more complex cases. For exceptional candidates we will consider support through the Solicitor Apprentice route.

Key Duties and Responsibilities:

  • Dealing with correspondence with clients, medical agencies, experts, third party insurers and any other relevant parties via email and telephone
  •  Producing, editing and drafting legal documentation and standard forms
  • Handling confidential and sensitive information in line with data security protocol
  •  Drafting general correspondence and initial drafting of instructions
  •  Using MS packages to produce reports and statistics
  • Data entry into the case management system and maintaining document filing systems
  • Assisting claim handlers with the progression and completion of client files
  • Carrying out basic and supervised legal research
  • Understanding and utilising basic financial information
  • Any other administrative tasks, as required

Training provided:
You will complete the Level 3 Paralegal Apprenticeship qualification whilst also developing the “on the-job” skills required to build the foundations of a successful career.
In addition to the tuition provided by the training provider, you will also receive training from the
internal training team to ensure that your skills are kept up-to-date.

You will learn about:

  • The legal and regulatory requirements of the role
  • The area of law relevant to the work that we do
  • The skills of undertaking legal research and presenting your findings
  • How to assist with legal matters and transactions
  •  Commercial understanding
  • Ethics and professionalism in a legal context
  •  Personal effectiveness and self-management

Experience and Knowledge:

  •  Minimum of two A-Levels, and Five GCSEs at grade C (or 4) or above, including English and Mathematics (or equivalent)
  • High level of accuracy and attention to detail
  • Enthusiastic and positive attitude with a general willingness to learn
  • Strong written and verbal skills and able to communicate with colleagues at all levels,
    clients and third parties
  •  Empathy
  • Ability to get along with others
  • Good listening skills
  • A commitment to a career in Law


  • Minimum 25 days’ holiday plus bank holidays
  • Hybrid working model (in relevant role)
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test (in relevant role)
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy

Apprentice Paralegal

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