Commercial ULR Legal Advisor


Tithebarn Street Liverpool

REFERENCE: 01/23/30
CLOSING DATE: 6/27/2023 12:00:00 AM

Salary: £21,000

Job Purpose:

To have day-to-day conduct of commercial ULR files both non-litigated and litigated small claims, set up cases and liaise with Brokers / commercial clients.

Key Duties & Responsibilities:

  • To assist in the progress in an appropriate and timely manner, making use of the firms Case Management Systems and using the agreed internal procedures and practices
  • To assess losses at all times to ensure that all the clients and source receive appropriate, professional and timely manner
  • Ensure pertinent legal advice is provided and client are kept fully informed on the progress of the claim in support of the file handlers
  • To achieve and exceed all targets
  • To deal with post, telephone calls and emails expeditiously and to ensure that not worked on lists and to do lists are kept up to date
  • To ensure that all referred cases are opened and progressed
  • To keep brokers and / or commercial clients informed
  • To provide on-going support to the file handlers

Experience & Knowledge:

  • Experience of Insurance
  • Litigation Experience
  • An ability to work in an organised manner
  • Excellent client care and communication skills
  • Experience of working with a case management system
  • An ability to work using own initiative within boundaries
  • An ability to work effectively with people across a wide range of levels and responsibilities
  • Good IT / Keyboard skills
  • Attention to detail
  • Team player

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.


  • Minimum 25 days’ holiday plus bank holidays
  • Hybrid working model (in relevant role)
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test (in relevant role)
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy

Commerical ULR Legal Advisor

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