Credit Hire Legal Advisor - Fast Track


Tithebarn Street Liverpool

REFERENCE: 06/21/15
CLOSING DATE: 7/30/2021 12:00:00 AM

Job Purpose:

To be responsible for dealing with all aspects of litigated and non – litigated Claimant credit hire claims. These claims may be either small track, fast track or multi track. Some may also involve personal injury – the majority will be credit hire only.

Key Duties & Responsibilities:

  • Dealing with all aspects of litigated and non - litigated claims involving Road Traffic Accidents and /or any files of a technical nature which you may from time to time be asked to advice on, handle and/or progress
  • Progressing claims in a timely manner in accordance with the CPR
  • Prioritising urgent schedule entries and dealing with remainder of daily tasks on To Do list
  • Instructing Counsel, to attend conferences, hearings and CMCs
  • Have relevant experience of having handled claims involving credit hire issues and particularly those in the fast and/or multi track
  • To have a good working knowledge relevant case law and/or legislation
  • Ensuring clients are kept informed and up to date on a regular basis throughout the life of the claim
  • Speaking to and updating referrers as often as possible to ensure a consistency of service and to ensure referrer’s loyalty to the Firm
  • Checking the authenticity and validity of claims by speaking with clients regularly on potentially difficult files
  • Building a relationship with all external clients to minimise the possibility of complaints and to enhance the reputation of the firm and the service it provides
  • Ensuring that any BTE and/or ATE insurer is kept updated and fully informed as to the progress of any claims
  • Prepare the file to be passed to the litigation team as soon as is possible
  • Achieve all individual targets and contribute to team/department performance by assisting colleagues to ensure team targets are met
  • Deal with post, telephone calls and e-mails within agreed service levels
  • Maintain files to agreed standards
  • Adhere to working practices, policies and procedures including in regulatory and compliance matters
  • Fulfil all other duties necessary to the role

Experience & Knowledge:

  • A good working knowledge of the CPR, case law and legislation
  • A good working knowledge of the law relating to credit hire
  • Experience in handling fast track and multi track credit hire claims
  • An ability to work in an organised manner
  • Excellent client care and communication skills
  • Solicitor or Filex or handler with similar experience of 5+ years

Complex Legal Advisor

If you have been referred to this job advertisement by an employee at Carpenters Group please add their name here.