Debt Recovery Advisor


Birch House - Seacombe

REFERENCE: 11/20/04
CLOSING DATE: 12/4/2020 12:00:00 AM

About the role

To recover outstanding payments due with a key focus on maximising recoveries within agreed timescales and to contribute to the general success of the business.

Key Duties & Responsibilities

  • To chase outstanding payments due
  • To review files and produce bills for payment
  • To issue Court proceedings for recovery of debt
  • To prepare files for Hearing
  • To instruct High Court Enforcement/County Court Bailiffs
  • To deal with internal and external telephone queries
  • To liaise with external agencies, Insurers/Solicitors/Courts/Debt Management firms
  • To monitor and process incoming payments in a timely manner
  • To arrange/monitor re-payment plans for recovery of debt
  • General ad hoc duties

Experience & Knowledge

  • Knowledge of RTA claims
  • Experience of working in a Debt recovery/finance environment – although training can be provided
  • Knowledge of Court procedures – Desirable as training can be provided
  • Good organisational and time management skills
  • Excellent communication skills both written and verbally
  • Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities, including external sources
  • The ability to work as part of a team and on their own initiative
  • Be proactive in monitoring workflow tasks
  • Good communication, interpersonal and numeric skills
  • Excellent customer service skills both written and verbally
  • Prior experience working in a similar role

Debt Recovery Advisor

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