Visualfiles Developer


Flexible across all sites

REFERENCE: 10/21/03
CLOSING DATE: 10/29/2021 12:00:00 AM

At home working available for this role

Job Purpose:

Participate in all phases of the software development life cycle, adhering to the agile development approach employed by the development team.

Key Duties & Responsibilities:

  • To undertake Visualfiles development; working on development projects, solutions and fixes on own and as part of a team.
  • Work closely with our in-house Business Analysis team to deliver projects, solutions and fixes in a timely manner and to required standard.
  • Produce clear, concise documentation evidencing changes made to workflows in a way that is easy for both team members and other members of the IT department to follow.
  • To code review the teams work, provide feedback and guidance when required.
  • To proactively suggest improvements that could be made to the software and / or working practices.
  • Provide initial and ongoing support to end users and our in-house Training Teams post implementation.
  • Work closely with other members of the IT development and support teams to offer integrated solutions.
  • Share responsibility within the Visualfiles Development team to resolve service desk tickets with a clear focus on customer satisfaction.
  • To act on own initiative but also be aware of when to escalate matters to line manager / Development manager.
  • Provide regular updates to line manager regarding status of developments currently working on and partake and contribute in the daily stand-up.
  • Adopt a flexible and proactive approach as may need to work on ad-hoc projects as and when required.

Experience & Knowledge:

  • Experience developing all aspects of the Visualfiles system, or another case management system such as Proclaim.
  • Good knowledge of Microsoft Office applications.
  • Good analytical and organisational skills and strong attention to detail.
  • A flexible individual with good planning skills.
  • Possess excellent communication skills and be professional and credible with technical and non-technical people


  • Knowledge/experience of using C# and SQL Server Management Studio.
  • A background in Legal and / or Insurance sectors would be advantageous, but not essential as training will be provided.

Visualfiles Developer

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