Amanda Marshall, Litigation Executive in the Intermediate Track Team, brings more than three decades of experience in personal injury claims. Her work is shaped by her own lived experience, giving her a rare ability to support clients facing difficult circumstances. This article explores her career, her resilience and the impact she continues to make at Carpenters Group.
CEO Donna Richards shares how Carpenters Group places care at the centre of its claims strategy, combining in-house technology with human expertise to support customers through complex and often vulnerable moments, while helping insurer partners deliver consistent, transparent and trusted service.
Ciara Bolton reflects on losing her mum to cancer, the support she received from her colleagues, and the impact of attending the North West Cancer Research Ladies’ Lunch. Her story highlights the reality of grief, the importance of workplace support, and why continued investment in cancer research matters.