Carpenters Group is a leading provider of insurance and legal services in the UK. We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1500 employees across seven offices throughout the UK. We have sites in Liverpool, Birkenhead, Leeds, Haywards Heath, Manchester and Glasgow.
Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service. Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.
We understand that investing in the future of our people is investing in the future of our business
In exchange for your knowledge, experience and dedication we offer a variety of benefits and opportunities
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Carpenters Group was proud to sponsor the Headway Sefton Summer Ball for a second year, helping raise more than £18,000 to support people affected by brain injury across the region. Held at the Crowne Plaza Liverpool, the event brought together survivors, families, carers, volunteers and supporters for an evening celebrating the charity's work and the strength of its community.
Our Serious Injury team has secured a multi-million pound settlement in a complex brain injury claim, helping to ensure long-term financial security, care and support for the client. Led by Carol Hopwood and Donna Ellis Connell, the case involved significant legal and welfare challenges, with a collaborative approach helping to achieve this outcome.
CEO Donna Richards shares her thoughts on what purposeful growth means for Carpenters Group. Reflecting on the launch of the firm's Cardiff office, she explores the importance of investing in people, strengthening client partnerships and growing in a way that supports long-term success.