Carpenters Group is a leading provider of insurance and legal services in the UK. We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1500 employees across seven offices throughout the UK. We have sites in Liverpool, Birkenhead, Leeds, Haywards Heath, Manchester and Glasgow.
Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service. Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.
We understand that investing in the future of our people is investing in the future of our business
In exchange for your knowledge, experience and dedication we offer a variety of benefits and opportunities
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After 16 years at Carpenters Group, Lauren Dunne, Quality Assurance Manager, shares how her role has developed alongside the business. From starting in the First Response Unit to shaping quality and supporting colleagues across Insurance Services, her experience reflects a culture built on trust, progression and people.
Carpenters Group marks Volunteers’ Week 2026 by sharing the story of Donna Ellis Connell and her work with Headway Sefton, supporting people living with brain injuries. The article highlights how volunteering deepens understanding beyond the legal process and reflects the firm’s commitment to giving back.