Led by Calum MacGregor, Carpenters Scotland provides specialist support for personal injury and road traffic accident claims across Scotland. In this article, we take a closer look at the expertise, approach and people behind our Glasgow-based team, and how they help clients navigate the claims process with confidence.
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In the latest issue of Modern Insurance Magazine, Commercial Claims Manager Mark Kellet discusses why proactive claims management remains central to delivering good customer outcomes, and how insurers can balance digital communication with human expertise in an evolving claims landscape.
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Our Serious Injury team has secured a £4 million settlement for a motorcyclist left paralysed following a road traffic collision. The outcome will help fund long-term care, rehabilitation, accommodation and support, providing greater independence and financial security for the future.
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Following her HR Director of the Year award win, Sarah Pickerill, Head of People, reflects on the importance of creating development opportunities, supporting colleagues through change and building a culture where people can achieve their potential.
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After more than 20 years at Carpenters Group, Lindsey Rawes reflects on her journey from Customer Service Advisor to Operations Manager within Insurance Services. She shares how career development, supportive leadership and the opportunity to influence positive change have shaped her experience with the business.
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