In the latest issue of Modern Insurance Magazine, Commercial Claims Manager Mark Kellet discusses why proactive claims management remains central to delivering good customer outcomes, and how insurers can balance digital communication with human expertise in an evolving claims landscape.
Our Serious Injury team has secured a £4 million settlement for a motorcyclist left paralysed following a road traffic collision. The outcome will help fund long-term care, rehabilitation, accommodation and support, providing greater independence and financial security for the future.