A Milestone Year: 30 Years of Success

As we draw a close to this remarkable year, I would like to take a moment to reflect on our journey and celebrate our achievements.

Donna Richards, CEO, Carpenters Group

This year, we celebrated our 30th anniversary - a milestone that fills us with immense pride and gratitude. It is not just a testament to our journey so far, but a launch pad for even greater things as we move into 2025 and beyond.

From our beginnings over three decades ago to becoming a leader in our industry, we’ve evolved and innovated, while staying true to our commitment to delivering exceptional service. Our success is not just measured by the achievements but by the positive impact we’ve had on our clients, community, and each other.

At Carpenters Group, people are at the heart of everything we do. We believe that our team is our greatest asset, and we will continue to foster a supportive and inclusive environment where every individual can thrive, innovate, and contribute to our collective success. 

Our team's dedication, passion, and focus on enhancing the customer journey drives us forward. Whether refining our processes, responding to client needs, or spearheading the latest technologies, their commitment to service excellence keeps us at the forefront of the industry. 

We are especially proud of the strong, lasting relationships we’ve built with our clients, insurers, and brokers. These partnerships are key to our mutual success. Our journey together has been marked by shared goals and collective achievements, driving us to reach new heights. The trust and collaboration we’ve nurtured continue to inspire us to innovate and excel. 

As champions of pioneering and thought leadership, innovation remains at the core of our strategy. We’ve made significant investments in technology to streamline our operations and enhance the customer experience. Staying ahead of the curve is crucial, and our commitment to technological advancement positions us for even greater success in the years to come.

We are passionate about making a positive difference and this year, once again we’ve taken time to give back to our communities. We’ve fundraised, volunteered, and supported many charities that align with our values. By coming together to support these causes, we not only strengthen our communities but also make a meaningful difference in the lives of those around us. Our dedication to social responsibility will continue to be a cornerstone of our mission.

I want to thank every one of our team for their dedication and hard work this year. You are the heart of this business, and your efforts make this company not only successful but truly special. To our partners, clients, and customers — thank you for your trust, loyalty, and collaboration. You are integral to our continued growth and success.

As we look toward the future, we are filled with excitement for what lies ahead. Let us remember the words of Henry Ford: "Coming together is a beginning; keeping together is progress; working together is success." 

Here’s to another year of progress, innovation, and delivering on our promise of excellence together.

Happy 30th anniversary to all of us!