Donna is a Joint Owner/Director at Carpenters Group one of the UK’s leading providers of insurance & legal services. We work in partnership with insurers, brokers & MGAs to deliver a variety of outsourced claims. Carpenters Group is 30 years old this year.
Donna is a lawyer & an experienced public speaker & podcaster who writes industry articles on fraud, reform & matters that impact the insurance/legal market. She works closely with the Ministry of Justice in relation to motor claims & civil justice reform.
Donna received the Outstanding Achievement award at the 2014 Personal Injury Awards for her work in setting up AskCUEPI & in September 2018 jointly won the Insurance Post Magazine’s Social Media Influencer Award.
She won the ‘Outstanding Charity Support’ Award 2021 at the Liverpool Echo Regional Business Awards for her community charity work during the pandemic. Carpenters Group won the ‘Outstanding CSR Award’ at the YM Liverpool Property & Business Awards in 2022 for their gender equality record & the work they do around social mobility.
Donna was named on the Insurance Business UK’s ‘Elite Women’ List 2023 and was one of 13 UK people on their 2023 Global 100 list! Donna was shortlisted in the ‘Person with Purpose’ category at the Northern Power Women Awards 2023 & was awarded the Outstanding Achievement of the Year Award 2023 at the Modern Claims Awards. Donna was also named on the Insurance Post Power List for 2023.
Donna is on the editorial Board of Modern Insurance Magazine & Chairs the Insurance Times Fraud Charter group. She runs a homeless breakfast club every Sunday, is an Ambassador for Fans Supporting Foodbanks, a Football for Change Champion & mentors for the Girls Network & The Insurance Breakfast Club. She is a huge champion of women’s rights, equality & social mobility.
Donna has twin ‘men’ & in her spare time she enjoys Pilates & social media!
