Quality Management & Audit Manager


Tithebarn Street Liverpool

REFERENCE: 06/23/11
CLOSING DATE: 7/27/2023 12:00:00 AM

Salary: Circa £32,500 - £42,500 (dependant on experience) 

Job Purpose:

  • Manage the business ISO accreditation process and other relevant industry standards;
  • Ensure the company complies with all regulatory requirements and industry best practices and in accordance with all company policies and procedures;
  • Ensure the company complies with a range of ISO standards

Key Duties & Responsibilities:

  • Interpretation of the appropriate control and standard -v- internal policy and process;
  • Reviewing and updating policies and procedures to ensure they are compliant with relevant legislation and regulations;
  • Conducting gap analysis reviews and risk assessments across governance, risk and information security and identifying appropriate controls to mitigate risks;
  • Manage all policy and process reviews including the creation of any new draft policies for stakeholder approval, version controls, annual reviews;
  • Liaising with external regulators, assessors and auditors, as required;
  • Manage the continuous improvement cycles and audit remedial actions;
  • Delivering training to colleagues on risk and compliance matters;
  • Contributing to the management of an effective business continuity and disaster recovery plan;

Experience & Knowledge:

  • A detailed working understanding of best practice frameworks such as ISO 27001, ISO 22301 and ISO 9001 (this list is not exhaustive);
  • Attention to detail and able to interpret information, make sound decisions and take ownership of issues to resolution;
  • Excellent interpersonal and communication skills, both written and oral.
  • Organised, time management skills and an ability to work under pressure and flexibly to meet
  • Strong IT/case management skills;

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.


  • Minimum 25 days’ holiday plus bank holidays
  • Hybrid working model (in relevant role)
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test (in relevant role)
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy

Quality Management & Audit Manager

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