Carpenters Group’s Injury Resolver Process replaces the current stage 3 court process, and it is this innovative technological solution that will enable insurers to conclude a claim much quicker while keeping the customer at the centre of the process. Our Chief Legal Officer, Alan Hayes, shares the why and how as he outlines his involvement in the development of Resolver.
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Eloise Sochanik was appointed to the role of Corporate Social Responsibility and Diversity Lead to consolidate Carpenters Group’s activity in this area, and in recognition that we can build further on our ethos of inclusion, wellbeing, charity giving, and respect for the environment. Here she details Carpenters Group’s plans for 2021.
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Director, Donna Scully, has been speaking to Modern Law Magazine about the changing needs of your team, the importance of the ‘human touch’ and how we can manage the ever-changing nature of client expectations.
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