News & Insights

From legal insights to personal journeys, our news page is packed with thought-provoking articles written by industry-leading experts and passionate voices from across Carpenters Group.

The big personal injury debate

26/03/2021

Modern Law Magazine recently put a series of questions together that covered a wide plethora of topics - which fall under the umbrella of personal injury. Our Chief Legal Officer, Alan Hayes, took part in this debate.
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Lockdown Team Blog - Series 2: Tristan Wright

23/03/2021

Here is the twelfth in our 2nd series of posts from our Tithebarn Head of Site, Tristan Wright.
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Lockdown Team Blog - Series 2: Rebecca Ward

23/03/2021

Here is the eleventh in our 2nd series of posts from our Leonard House Head of Site, Rebecca Ward
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Lockdown Team Blog - Series 2: Joanne Haslam

15/03/2021

Here is the tenth in our 2nd series of posts from our Head of Fast Track RTA, Joanne Haslam
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Lockdown Team Blog - Series 2: Alan Hayes

09/03/2021

Here is the ninth in our 2nd series of posts from Chief Legal Officer, Alan Hayes.
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Insurtechs’ digital capabilities will enhance the industry

09/03/2021

Director, Donna Scully, has been speaking to Modern Insurance Magazine about what value insurtechs are bringing to the claims process during the Covid-19 pandemic, especially with the backlog in claims and closure of the courts.
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Whiplash Reforms: Let’s make sure we get it right!

09/03/2021

Our Director, Donna Scully, shares her response to the latest updates regarding the whiplash reforms, including what may result from the removal of ADR from the system, as well as an in-depth look into whether the reforms will successfully achieve their initial objectives.
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Resolver – An Introduction

09/03/2021

Our Director of Claims Strategy, Simon Smith, spoke with Modern Insurance Magazine about our own dispute resolution process, Resolver.
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Why innovation matters in the personal injury motor claims market

09/03/2021

Carpenters Group’s Injury Resolver Process replaces the current stage 3 court process, and it is this innovative technological solution that will enable insurers to conclude a claim much quicker while keeping the customer at the centre of the process. Our Chief Legal Officer, Alan Hayes, shares the why and how as he outlines his involvement in the development of Resolver.
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© 2025 Carpenters Limited. All rights reserved. Directors: John Carpenter, Donna Scully, Donna Richards

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