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International Women’s Day 2019 #BalanceforBetter

Gender Pay Gap Reporting: 5 April 2018

Carpenters Group becomes latest associate ABI member

Celebrating 25 years

The Sunday Morning Initiative

Julie O’Hare appointed President of Liverpool Law Society

The Champions Awards 2019

Collaboration, still the way forward

2019 Charity Fundraising and Donations

Coronavirus – The Impact on Your Claim

Carpenters Group scoops LV= Award

Donna Scully featured in Modern Insurance Magazine

I Love Claims 'Industry Leader Interview' with Donna Scully

COVID-19 Team Blog: Carol Hopwood

COVID-19 Team Blog: Sam Nicholson

COVID-19 Team Blog: Phil Coggins

COVID-19 Team Blog: Sarah Pickerill

COVID-19 Team Blog: Julie O'Hare

COVID-19 Team Blog: Alan Hayes

COVID-19 Team Blog: Ann Allister

COVID-19 Team Blog: Karen Campbell

COVID-19 Team Blog: Calum MacGregor

COVID-19 Team Blog: Donna Scully

COVID-19 Team Blog: Rob Pascual

COVID-19 Team Blog: Donna Richards

Lockdown denies crash victims access to rehabilitation and justice

Keeping Our People Connected: Beryl

Carpenters Group's Ann Allister featured in MASS Insight Magazine

Crash for Cash

Carpenters Group appoints new Head of Public Affairs

Neil's Story - Service with Respect Campaign

Carol Hopwood's Story - Service with Respect Campaign

David's Story - Service with Respect Campaign

Shirley's Story - Service with Respect Campaign

Everton and Liverpool FC to Mark Five Years of Fans Supporting Foodbanks

Calum MacGregor's Story - Service with Respect Campaign

David's Story - Service with Respect Campaign (1)

Katie K's Story - Service with Respect Campaign

Alex M's Story - Service with Respect Campaign

Faye J's Story - Service with Respect Campaign

James McConville's Story - Service with Respect Campaign

Carpenters Group partners with The Inclusive Hub for 2020/21

Senior insurance industry leaders discuss what taking a risk means to them

Collaboration is still the way forward

Carpenters Group strengthens its approach to Corporate Responsibility with new lead

L6 Community Association Centre to support thousands with Food Union

Emotional and artificial intelligence must go hand in hand

Customer service excellence in insurance

The future of insurance fraud

Lockdown Team Blog - Series 2: Sam Nicholson

Lockdown Team Blog - Series 2: Ann Allister

Lockdown Team Blog - Series 2: Sarah Pickerill

Lockdown Team Blog - Series 2: Karen Campbell

My career path – breaking the glass ceiling

Lockdown Team Blog - Series 2: Carol Hopwood

National Apprenticeship Week 2021

Lockdown Team Blog - Series 2: Calum MacGregor

Emotional intelligence and artificial intelligence must go hand in hand

Lockdown Team Blog - Series 2: Donna Scully

Lockdown Team Blog - Series 2: Rob Pascual

National Careers Week 2021

Lockdown Team Blog - Series 2: Alan Hayes

Insurtechs’ digital capabilities will enhance the industry

Whiplash Reforms: Let’s make sure we get it right!

Resolver – An Introduction

Why innovation matters in the personal injury motor claims market

Carpenters Group – Corporate Social Responsibility

Lockdown Team Blog - Series 2: Joanne Haslam

Lockdown Team Blog - Series 2: Tristan Wright

Lockdown Team Blog - Series 2: Rebecca Ward

The big personal injury debate

Lockdown Team Blog - Series 2: Ben Higham

Ann Allister on avoiding stagnating portal claims

#RebuildingShatteredLives

Insurance and long-term savings industry to lead a flexible working revolution with 27 firms signing up to new campaign

Carpenters Group strengthens insurer services with Head of Defence appointment

Five minutes with...Donna Scully

Leadership following the whiplash reforms

Women of Influence - Leadership Forum

Giving back to Charity

Leading industry organisations get together to take on the Goggins 4x4x48 running Challenge

Learning at Work Week: Blog

Action for Brain Injury Week 2021

Carpenters Group Gender Pay Gap Report 2020

Carpenters Group's Alan Hayes featured in MASS Insight Magazine

Carol Hopwood on what aspects of pandemic working will be worth keeping

Outstanding Charity Support Award Winner

Carpenters Group joins MGAA

Working in partnership for tangible impact

Carpenters Group praised post-reforms

Carpenters Group reveals how its MGAA partnership came about

State School Session

HR: A National Firm

Team Carpenters - Bobby Jo Doherty

Team Carpenters - Liam Hall

Customer Celebration

Greater attraction and retention from hybrid working

UK Customer Service Excellence Awards - Donna Scully

Carpenters Group strengthens Sustainability, Diversity and Development agenda with ESG appointment

What is the impact of the forthcoming Highway Code changes for fleets?

Monday – The Changing World of Work

Tuesday – Service with Respect Day

Wednesday – Essential Customer Service Skills & Capabilities

Thursday – Effective Strategy & Focused Leadership

Friday – Give your customer service heroes the recognition they deserve

Carpenters Group further strengthens their Defendant Insurance Services with appointment of Sean Harris

My Planet Liverpool chats with Donna Scully

Carpenters Group opens fantastic new mezzanine floor space in their Liverpool City Centre office

My First Week in a Law Firm

Has the pandemic seen the rise in fraudulent activity in the way we expected?

Industry leaders join forces to support foodbanks this Christmas!

Hold onto your hat as the industry gears up for ‘Donation Day!

What impact has colleagues working from home had on training to ensure high levels of customer service continue to be delivered remotely?

Finding My Career Path

Donna Scully on maintaining ethics while building a successful business

Podcast: Reflections on the initial OIC portal data & what is next?

It’s National Apprenticeship Week!

National Apprenticeship Week, meet Bobby Jo

National Apprenticeship Week, meet Sally

National Apprenticeship Week, meet Emma

National Apprenticeship Week, meet Thomas

National Apprenticeship Week, meet Nia

National Apprenticeship Week, meet Elizabeth

National Apprenticeship Week, meet Cassie

Video Q&A: Carpenters Group and Insurance Post

Carpenters Group: Official Injury Claim portal review should be wider

Carpenters Group are exhibiting at the BIBA Conference 2022!

It’s International Women’s Day!

Talent: In Discussion

Employee Recognition Awards

Employee Recognition Awards - Congratulations!

Headway Sefton

The Red Caravan

ABI Week 2022: See the hidden me

When catwalks are barbed

Claims, Portals & Reforms - Where next?

41% of the global workforce is considering leaving their employer this year according to a Microsoft study

Injury Prevention Week 2022

IP Week - meet Carol

Gender Pay Gap Report 2021

OIC Reforms

David Maguire Charity Abseil

Carpenters Group strengthens Executive Board with Chief Financial Officer appointment

Donna Scully speaks to Paul Salt of BBC Radio Merseyside about the Sunday Morning Initiative

Donna Scully on what it takes to achieve gender pay parity

Headway Sefton summer getaway!

Family Values Are Still the Core of Our Business

Carpenters Group strengthens Operations Board with Head of Business Implementation appointment

Colleague Stories: Kate - My First 6 Months

Carpenters Group announce corporate partnership with Brake road safety charity

One Punch Awareness Week - Carol's thoughts

One Punch Awareness Week - David's thoughts

One Punch Awareness Week

How can the industry better work with consumers and businesses on behaviour change, to see a reduction in risks?

Navigating the cost-of-living crisis – how you can help out

#NCSW Service with Respect Day

#NCSW The Professionalisation of Service : Skills & Capabilities

#NCSW Effective Strategy and Leadership

#NCSW Customer Service Recognition Day

Rebuilding Shattered Lives campaign

Community kitchen opens in West Derby Liverpool

Carpenters Group are shortlisted for award at YM Liverpool Property & Business Awards!

Welcome to our new apprentices!

Colleague stories: Mike - 10 years at Carpenters Group

Managing multi-generational workforces

Matched Giving: Well done Andrew!

Road Safety Week

Matched Giving : Well done Rachel Hough!

Driving in Dangerous Conditions: The Human Cost of Road Traffic Collisions.

Donna Scully appeared in Modern Law Magazine 'Women Legal Pioneers' edition (1)

ABI to transform sector with DEI Blueprint

Carpenters Group scoops CSR Award at YM Awards

International Volunteer Day

Stuart Hancock shares insights into the primary challenges in his sector with Modern Insurance Magazine

Carpenters Group proud to achieve Elevate BP Patron status

Donna Scully shortlisted for Northern Power Women Awards!

Charity Newsletter - Year in Review: 2022

Latest FRU Academy Graduates

Carpenters Group and Donna Scully featured in this special report

Carpenters Group first Defendant Chronic Pain Roundtable!

Rainbow Trust confirms New Liverpool Care Team

National Apprenticeship Week #NAW2023!

Our Director, Donna Scully, recently spoke to Insurance Business UK

Carpenters Group sign up to commitment with the Science Based Targets Initiative

Competitive Edge at Carpenters Group

The cost of living crisis and what we can do to help.

Gender Pay Gap Report 2022

National Careers Week 2023

Donna Scully announced as one of Insurance Business UK’s Elite Women 2023!

National Careers Week 2023 (1)

Ramadan Mubarak to our Muslim colleagues

Matched Giving - Well done to Heather McGowan

New Generation in Claims Interview: Lauren Dunne

Carpenters Group launch Legal Academy

Lead5050 have recognised Carpenters Group for being one of the top organisations for Gender Equality!

Carpenters Group are Rising to the Challenge at BIBA 2023

Our Director, Donna Scully, spoke with Modern Insurance Magazine about Diversity, Equity and Inclusion

Our Chief Legal Officer, Alan Hayes and our Chief Information Officer, Karen Campbell speak with Modern Insurance Magazine about the OICP

Carpenters Group attend the Gender Pay Gap summit

North West Acquired Brain Injury Forum Meet the Experts!

Donna Scully wins Outstanding Achievement of the Year Award!

Employee Recognition Awards - Congratulations! (1)

Action for Brain Injury Week 2023

Breaking the mould with Donna Scully

Donna Scully named on Insurance Post Power List 2023

Phil’s Complex Cranioplasty

This week we are supporting Carers Week!

Our response to Mixed Injuries - Permission to appeal

The Insurance Charities – providing a lifeline in troubled waters

Carpenters Group named Employer of the Year 2023!

Supporting vulnerable customers in catastrophic claims

Volunteer Days: Georgia & Amy’s story

Matched Giving - Well done to Richard Blears

What does Pride mean to our people?

Recycle your clothes with Worn by Us!

Carpenters Group announces sponsorship of Bolan's Shoes world-premiere

Appeal | Fight for Francis

Social Mobility: Thriving in the Workplace

Carpenters Group will be taking part in the AutoRaise Rally 2023

Colleague Stories: Summer Internship with Carpenters Group

Donna Richards shortlisted for Lead5050 Awards

Donna Scully speaks with Talk on to Walk on

In Focus: September - Cost of living, Customer service, Engagement, ESG & Collaboration

Charity Spotlight: Sean's Place

Carol Hopwood named in the Top 10 Influential North West Lawyers in Lawyer Awards 2023

Carpenters Group are proud to support the Right To Food Week

Justice Select Committee Report – Whiplash Reform and the OICP

Donna Scully speaks with CEO of LegalTechTalk

One Punch Awareness Week 2023

Legal Academy Graduates

Matched Giving - Well done to Ellie Knight

National Customer Service Week - Service with Respect Day

Carpenters Group opens new location in Scotland

National Customer Service Week - Driving Sustainable Growth

Donna Scully on #TheBIBAPod

Carpenters Group appoints Chris Dibb as Technical Lead in Defendant Department

Donna Scully features in Fraud Supplement of Modern Insurance Magazine

Carpenters Group appoints Kevin Perkins as Operations Manager and Fraud Lead in Defendant Department

Paul Challoner speaks with Modern Insurance Magazine

In Conversation: 'The Importance of Gender Diversity' - with Donna Scully

"Leave the Medical Process Alone!" - Donna Scully

Donna Richards recognised for "Contribution to Gender Diversity" at Lead5050 Awards

Road Safety Week 2023

International Fraud Awareness Week

Our Director, Donna Scully, speaks with I Love Claims post Exclusive Motor Claims Conference

Carpenters Group announce continuing corporate partnership with Brake

Insurance Times Advent Calendar: Donna Scully

Insurance Times Backchat: Donna Scully

In Focus: January - Career Development, Collaboration & much more...

Charity Spotlight: The Inclusive Hub

Matched Giving - Well done to Lewis Ingham-Cook

New Kids on the Block

Matched Giving - Well done to Liam Hall

Carpenters Group enters 30th year in style at the ILC Motor Claims Networking Lunch

Matched Giving - Well done to Helen Yates

Fundraising Day for Rainbow Trust Children's Charity!

Charity Spotlight: Rainbow Trust Children's Charity

Action Against Fraud

National Apprenticeship Week 2024 - Part 1

National Apprenticeship Week 2024 - Part 2

Alan Hayes featured in the UK Motor Claims and Body Repair Report 2023-2024

Action Against Fraud - Fraud key priorities

First Central and Carpenters Group New Arrangement

Carpenters Group sign up to support the Code of Conduct for the use of AI in Claims

Action Against Fraud - Training our in-house case handlers

Carpenters Couples

Action Against Fraud - Technology in fraud

Action Against Fraud - The Future of Fraud

Action Against Fraud - Speaking with Kevin Perkins

Our Director, Donna Scully, speaks with Insurance Post about equality & smashing the glass ceiling

Our Commercial Director, Paul Challoner, spoke to Liverpool Law Society about entering our 30th year in style at the ILC Motor Claims Networking Lunch

Charity Spotlight: The Girl's Network

Donna Scully announced in Insurance Business UK’s Elite Women 2024!

Walking the walk - In Conversation... with Donna Richards & Donna Scully on International Women's Day

Taking steps towards a customer-centric service.

Carpenters Group are back at BIBA 2024

Carpenters Group & Donna Scully shortlisted for two top honours at Employer’s Excellence Awards 2024!

Matched Giving - Well done to Bryan Roberts

Donna Scully speaks with Covea Insurance

Charity Spotlight: Aftermath Support

ABI Week 2024

Donna Scully shortlisted as a finalist in the Merseyside Women of the Year Awards 2024

In Focus: May - 30 years, Outsourcing, Our customers, Positive impact & Issues faced

Donna Scully in top 40 of Insurance Post Power List 2024

ABI Week 2024 - Paul's progress

Matched Giving - Well done to Kayley Hanratty!

Action for Brain Injury Week 2024

Carpenters Group sponsor World in One City tournament

Carpenters Group grows Executive Board with Chief Operating Officer Appointment

Carpenters Group appoints Head of Brand and Communications to Operations Board

Carpenters Group is proud to support National Motorcycle Safety Week

Charity Spotlight: Zoe's Place Baby Hospice

Carpenters Group proudly supports Social Mobility Day 2024

Donna Scully wins ‘Metro Choice Award for Social Impact’ at Employer’s Excellence Awards 2024

Our Chief Information Officer, Karen Campbell, speaks with Modern Insurance Magazine

Matched Giving - Well done Raymond Buckley

Carpenters Group supports the State School Proud campaign

Our Director, Donna Scully, speaks with Modern Law Magazine

Donna Scully named Merseyside Woman of the Year 2024

Liverpool Pride 2024

Director of Claims Strategy, Simon Smith, speaks with Modern Insurance Magazine

Charity Spotlight: Family Action

Matched Giving - Well done Sabrina Emanuel

Carpenters & Zoe's Place join forces - "The 150" Partnership

National Road Victim Month

Carpenters Group celebrate 30 years of excellence

Charity Spotlight: The Hive

Matched Giving - Well done to Chloe Hellon

Carpenters call for a review of the OIC Portal and Whiplash Reforms

Serious Injury Team

Matched Giving - Well done to Simon Baker

International Day of Charity

My legal life: Amy Planche

CEO, Donna Richards, speaks to Modern Insurance Magazine

Pleading Fraud in a Responsible Manner

Maintaining strong broker partnerships

Matched Giving - Well done to Mia Evans

NCSW | Monday: Future of Service

NCSW | Tuesday: Service with Respect

NCSW | Wednesday: Effective Service Leadership

NCSW | Thursday: Risk, Reputation & Trust

NCSW | Friday: Recognition

Ground breaking collaboration to bridge the new generation talent gap

Donna Scully featured in the UK Motor Claims and Body Repair Report 2024

Whiplash Tariff Review Announcement – November 2024

Carpenters Group drive awareness for Road Safety Week

Personal Injury Discount Rate Increased to 0.5%

Modern Insurance Magazine: Engagement and Empathy in Serious and Catastrophic Injury Claims

Making a Difference: Carpenters Group's 12 Days of Christmas

Whiplash Reform - Publication of the Medical Reporting Consultation Response

A Milestone Year: 30 Years of Success

Modern Insurance Magazine: Risky business? Artificial Intelligence (AI) in Personal Injury Claims

Modern Insurance Magazine Supplement

Carpenters Group Awarded Elevate EBP 2025 Patron Status

Celebrating 22 years: Ann Allister's Inspiring Journey at Carpenters Group

Celebrating LGBT+ History Month: Embracing Diversity and Learning from Liverpool's History

National Apprenticeship Week 2025: Celebrating the Power of Potential

National Apprenticeship Week 2025: Jake MacInnes

National Apprenticeship Week 2025: Cassie Hopkins

National Apprenticeship Week 2025: In Numbers

IWD - Accelerating Women in Insurance

NCW2025 | Mike Dunne Q&A

Donna Scully Acclaimed in the 2025 IBUK Elite Women

Increased Whiplash Tariff to Apply to Accidents from 31 May 2025

Carpenters Group Partners with Exchange Chambers for Exclusive Mock Trial Event

Join Our Growing Team of Legal Advisors in Personal Injury Claims

Credit Hire Charges - How Much Is Too Much?

Ann Allister Appointed Secretary to UKABIF North-West & North Wales

Defending FND Claims

New Head of Defence: Kevin Perkins

CEO, Donna Richards Shares 2025 Vision for Carpenters Group

Carol Hopwood ABI Week

BIBA 2025 Round Up

Carpenters Group CEO Donna Richards Reflects on 2024 and Shares Vision for the Future

Brewing a Greener Future: Our Journey to reduce Energy usage

Volunteers Week 2025

Carpenters Group Show Commitment To Brain Injury Survivors by Sponsoring Headway Sefton Ball

Donna Scully iCAN

Court of Appeal Clarifies Powers in Paused Part 8 Claims

Spotlight on Neel Metha

Forever Proud: Celebrating Pride Month 2025 at Carpenters Group

Adam Daloub Spotlight Piece

Chris Dibb: Technical Lead at Carpenters Group

Tescher VS DAMS: A Landmark Decision

Fraudulent and Exaggerated Claims in Catastrophic Injury Cases

Parental Education on Insurance Fraud

Donna Scully Modern Law Magazine